Single-tap ticketing service for Namo Bharat commuters

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Devanjana Mukherjee, Khabri Media

This integration not only facilitates a cashless experience but also streamlines the overall ticketing process.

Pic: Social Media

In a significant leap towards enhancing the commuter experience, the National Capital Region Transport Corporation (NCRTC) has introduced a groundbreaking single-tap ticketing feature for Namo Bharat commuters. This innovative approach aims to simplify and expedite the ticketing process, providing a seamless travel experience for the growing number of passengers relying on the service.

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This innovative approach aims to simplify and expedite the ticketing process, providing a seamless travel experience for the growing number of passengers relying on Namo Bharat services. The introduction of single-tap ticketing marks a pivotal moment in the evolution of public transportation.

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This feature allows commuters to generate a QR code swiftly via the ‘RRTS Connect’ app from anywhere within 300 metres of any RRTS station, with just one tap on the phone screen, without bothering about a destination, saving them time and effort to book tickets in advance.

The 17-km priority section of the Delhi-Ghaziabad-Meerut RRTS corridor between Sahibabad and Duhai Depot was opened for passengers on October 21. The trains plying on the Regional Rapid Transit System (RRTS) corridor are known as ‘Namo Bharat’.

According to NRCTC, “In today’s day and age, time is scarce and people are so busy that their schedule sometimes doesn’t allow them to plan a journey in advance. In line with NCRTC’s efforts to ensure a seamless and hassle-free travel experience, this initiative lets commuters travel with spontaneity and allows flexibility in changing destinations during the journey.”

Pic: Social Media

To avail this feature, commuters need to download the ‘RRTS Connect’ mobile application and ensure a few prerequisites. Users need to link their e-wallet to the mobile application and the e-wallet should have a minimum balance. After this, the location service of the phone needs to be enabled while using this app. This setup is a one-time process which will enable single-tap ticket booking all the time.

For the convenience of commuters, the NCRTC is providing various ticketing options like digital QR code-based tickets through the NCRTC mobile application, RRTS Connect’ by one-tap’ or origin-destination selection, paper QR code-based tickets which can be generated via ticket vending machines (TVMs) or bought from UPI-enabled ticket vending machines.

This innovative approach not only streamlines the ticketing process but also embraces the digital era, offering commuters a convenient, secure, and efficient way to travel. As technology continues to shape the future of transportation, initiatives like these pave the way for a more connected and accessible public transit system, ultimately benefiting the millions of commuters relying on Namo Bharat services.

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